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Trainee IT Support Officer - Bath (2608) in Bath at BuroHappold Engineering

Date Posted: 5/3/2018

Job Snapshot

Job Description

Joining our Bath team as a trainee, this job would be ideal if you are an IT enthusiast who demonstrates excellent customer focus, can work to deadlines and are excited to learn on a daily basis


Type of contract
Permanent

Grade
Trainee, Apprentice

Area of Expertise
Business Support

Region
UK

Office / Project Location
Bath

Ref No
2608


What's the role?

Your main responsibility will be to support our global Engineering business. Working alongside experienced and supportive colleagues, you will be helping with all daily IT Support activities and learn with our experienced and friendly team. As time progresses, and depending on your learning progress, more activities will be added to the role to help you learn and develop. Typically your role will include the following:

  • Administrative changes including active directory, user account set up, and group modifications.
  • Asset management of equipment including but not limited to mobile phones, computers and peripherals.
  • Remote installation of software.
  • General troubleshooting of IT hardware and software issues.
  • Focus on resolution of support calls to a first time fix.
  • Ownership of the issue from receipt until resolution regardless of the location.

What do I bring?

  • A keen interest in IT and excellent analytical skills, keen to resolve issues
  • Self-starter, team player & ambitious with a positive attitude towards work
  • Preferably be studying, or have studied an IT-related course

Why join BuroHappold?

BuroHappold can help you to develop your career in IT by:

  • Supporting your external studies as well as offering internal training and development
  • Offering the support of our experienced team of IT professionals both locally and around the world
  • Giving you a varied and broad workload with the opportunity to support a global business
  • Helping you to learn and hone your skills at your own pace with a personalised development programme

Apply today or to find out more get in touch with Vicky Thorburn in our recruitment team (vicky.thorburn@burohappold.com)

BuroHappold is proud to be a practice of a diverse range of professionals that reflects the countries in which we operate.  We understand that through collaboration, diverse people with different experiences develop the most innovative and elegant solutions. BuroHappold actively promotes inclusivity across the practice to enable every individual to reach their full potential. This begins with a fair and inclusive recruitment process which focuses on your skills, competencies and experiences in relation to the role.